Welcome to Silvaroo Retail
These terms and conditions outline the rules and regulations for the use of Silvaroo Retail’s website, located at www.silvaroo.in. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Silvaroo if you do not agree to all of the terms and conditions stated on this page.
1. Definitions
- “We,” “Us,” “Our,” “Silvaroo” refers to Silvaroo Retail.
- “You,” “User” refers to the individual accessing or using the website.
2. Use of the Website
By accessing our website, you agree to use the website for lawful purposes only. You are prohibited from violating or attempting to violate the security of the website, including but not limited to accessing data not intended for you, breaching authentication measures, or transmitting harmful code.
3. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Silvaroo Retail or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or otherwise use any content on this site without prior written consent.
4. Pricing and Payment
We reserve the right to modify prices of our products at any time. The prices displayed on the website are in INR (Indian Rupees). Payment for products must be made in accordance with the procedures specified on the website.
5. Shipping and Delivery
Orders are usually processed within 1-3 business days. Delivery will typically take 5-7 working days. Free shipping is available for orders over ₹499. For more details, please refer to our Shipping Policy.
6. Return, Exchange, and Refund Policy
We offer a 7-day exchange policy for unused and unworn items, except for coins, utensils, and God idols unless defective. Shipping charges paid during the order are non-refundable. For more details, refer to our Exchange and Replacement Policy.
7. Cancellation Policy
You may cancel your order before it is shipped. Once the order is shipped, cancellation requests will not be accepted. To cancel, please email us at care@silvaroo.in.
8. User Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. We reserve the right to terminate your account if any unauthorized activity is detected.
9. Disclaimer of Warranties and Limitation of Liability
All products and services on this website are provided “as is” without warranty of any kind. Silvaroo Retail shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.
11. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website signifies your acceptance of the modified terms.
Contact Us
For any queries regarding these terms and conditions, feel free to contact us at:
Email: care@silvaroo.in
Terms & Conditions for SILVAROO Cashback Offer
Eligibility:
To avail of the cashback offer, customers must register on the SILVAROO website.
How to Redeem:
The coupon code ’FIRSTOO’ will be applied on your first order and order value of first purchase will be added to your ‘Wallet’ under My Account section. On subsequent orders, 10% from the wallet will automatically be deducted from the order value till the ‘Wallet’ amount is exhausted.
Please note that the cashback value will be added to ‘Wallet’ once the exchange period is over.
Cashback Usage:
Customers can use up to 10% of the total cashback amount in their SILVAROO Wallet for any single order.
General Conditions:
The cashback offer is applicable only for online purchases made on the SILVAROO website.
SILVAROO reserves the right to modify or discontinue the offer at any time without prior notice.