We offer free shipping on all domestic orders above ₹499. Please enter your pin code at checkout to confirm delivery availability.
Yes, if your order hasn’t been dispatched. Once shipped, changes require return and reshipment procedures.
Absolutely! Just enter a valid Indian shipping address while placing the order.
Once shipped, you’ll receive tracking details via email and WhatsApp. You can also track your order at https://tracking.SILVAROO.co/ using your email and order number.
Orders are processed within 1-3 days and delivered within 5–7 working days.
If not found within 15 days, we will issue a full refund through your original payment method.
We offer 7-day exchanges on unused, unworn items (excluding customized items, coins, utensils, and God idols). Replacements are sent after return verification.
Raise a return request. If an incorrect or missing item is confirmed, we will arrange an exchange. Contact care@silvaroo.in for help.
Yes, within 7 days of delivery. Any price difference will be adjusted to/from your SILVAROO Wallet.
Allow up to 15 minutes. If you still don’t receive confirmation within 24 hours, contact us. If we received the payment, we will manually create and dispatch your order.
Allow up to 15 minutes. If you still don’t receive confirmation within 24 hours, contact us. If we have received the payment, we will manually create and dispatch your order.
Yes, COD is available for orders up to ₹7000. No additional COD charges apply.
Avoid water, sunlight, and perfumes. Store in the provided zip-lock pouch or box. Use a soft cloth to polish.
Silver & rose-gold plated items may fade over time. We offer free rejuvenation service within 6 months (shipping charges applicable).
Cleaning, tarnish removal, and polishing to restore original shine.
You can reach us via email at care@silvaroo.in.