Welcome to Silvaroo Retail

Welcome to Silvaroo Retail. These Terms & Conditions govern your use of our website, www.silvaroo.in. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.

1. Definitions

  • "Silvaroo", "We", "Us", "Our" refers to Silvaroo Retail.
  • "You", "User" refers to any individual accessing or using our website.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Attempt unauthorized access to any part of the website or its servers.
  • Interfere with the website's security or functionality.
  • Upload or distribute malicious software, viruses, or harmful code.
  • Use the website for any unlawful or fraudulent activity.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, and software, is the intellectual property of Silvaroo Retail or its licensors and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

4. Pricing & Payment

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payments must be completed using the payment methods available on the website.
  • Orders will only be processed after successful payment confirmation.

5. Shipping & Delivery

  • Orders are generally processed within 1–3 business days.
  • Estimated delivery time is 5–7 working days, depending on the delivery location.
  • Free shipping is available on orders above ₹499.
  • For complete details, please refer to our Shipping Policy.

6. Returns, Exchanges & Refunds

  • We offer a 7-day exchange policy for unused and unworn products.
  • Coins, utensils, and God idols are not eligible for exchange unless they are received damaged or defective.
  • Shipping charges paid at the time of purchase are non-refundable.
  • Please refer to our Exchange & Replacement Policy for complete details.

7. Cancellation Policy

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

For cancellation requests, please contact us at:

Email: care@silvaroo.in

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Silvaroo Retail reserves the right to suspend or terminate accounts involved in unauthorized or suspicious activities.

9. Disclaimer & Limitation of Liability

All products and services are provided on an "as is" basis without any express or implied warranties.

Silvaroo Retail shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.

10. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

11. Changes to These Terms

Silvaroo Retail reserves the right to modify these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

Email: care@silvaroo.in

SILVAROO Cashback Offer – Terms & Conditions

Eligibility

Customers must create and register an account on the SILVAROO website to participate in the cashback offer.

How the Cashback Works

  • Apply the coupon code FIRSTOO on your first purchase.
  • The value of your first order will be credited to your SILVAROO Wallet after the exchange period ends.
  • On future purchases, up to 10% of the order value will automatically be deducted from your wallet balance until the available cashback is fully utilized.

Cashback Usage

  • A maximum of 10% of the available wallet balance can be redeemed on any single order.

General Terms

  • This cashback offer is valid only for purchases made through the official SILVAROO website.
  • Cashback is credited only after the applicable exchange period has ended.
  • SILVAROO reserves the right to modify, suspend, or discontinue this offer at any time without prior notice.